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Tin Yan Confinement Care Center - Service Questionnaire

Thank you for choosing Tin Yan Maternity, allowing our team to participate in your important moments.

In order to provide better service, we need your valuable opinion. Thank you for taking the time to fill in the following.

Where did you heard Tin Yan Maternity?

▾About Infant Care Services

Provide professional and systematic nursing care for babies.
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Not applicable
Nursing knowledge professionalism for baby care
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Not applicable
Professionalism of postpartum care
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Not applicable
Provide my body with appropriate conditioning
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Not applicable
Practicality of parenting knowledge guidance
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Not applicable
Baby Care Service Experience Score (10 is most satisfied)
1
2
3
4
5
6
7
8
9
10

▾Regarding one-on-one personalized companionship and nursing services (if applicable)

Addressing baby's crying promptly
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Not applicable
Pay attention to my needs
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Not applicable
Effectively helped me solve my problem
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Not applicable
Provide adequate care for my daily life.
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Not applicable
Working attitude
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Not applicable
Complete the work on time every day.
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Not applicable
Personal confinement nanny service score (10 is most satisfied)
1
2
3
4
5
6
7
8
9
10

▾ Confinement Meal Service

Food and beverage flavor
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Not applicable
Meal portion
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Not applicable
Food quality
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Not applicable
Diverse types of dishes
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Not applicable
Confinement meal experience score (10 is most satisfied)
1
2
3
4
5
6
7
8
9
10

▾Accommodation services

The room was comfortable.
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Not applicable
Room hygiene
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Not applicable
Room cleanliness
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Not applicable
Accommodation service experience score (10 is most satisfied)
1
2
3
4
5
6
7
8
9
10

▾Customer service quality

Customer service attitude
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Not applicable
Immediacy of handling requirements
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Not applicable
Efficiency in handling assigned tasks
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Not applicable
Customer service score (10 is most satisfied)
1
2
3
4
5
6
7
8
9
10

Overall rating of this confinement experience

Overall rating of this confinement experience (10 is most satisfied)
1
2
3
4
5
6
7
8
9
10

▾Share and recommend

▾Your suggestions for this service

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COPYRIGHT @ "Tin Yan Hong Kong Limited".
"Tin Yan Hong Kong Limited" is the registered name on the business registration certificate issued by the Business Registration Office.
"Tin Yan Company Hong Kong" is the registered name on the employment agency license issued by the Labour Department, license number: 71552.

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